Shipping Policy

Shipping Policy

Thank you for shopping with us! We aim to provide the best possible shopping experience, including fast and reliable shipping. Please take a moment to review our shipping policy:

1. Processing Time

  • All orders are processed within 1-3 business days of receipt.
  • You will receive an email confirmation once your order is processed, and tracking details will be provided once the shipment is on its way.

Shipping costs will be calculated at checkout based on your location and selected shipping method.

3. International Shipping

  • We currently offer international shipping to select countries. Please note that international shipments may incur additional customs duties or taxes, which are the responsibility of the customer.
  • Delivery times for international orders can vary depending on destination, but typically take 7-21 business days.

4. Order Tracking

  • Once your order ships, we will send you a tracking number via email so you can follow your package's journey.
  • Please allow 24-48 hours for tracking information to update after you receive your tracking number.

5. Shipping Delays

  • While we do our best to ensure prompt delivery, please note that shipping times may be delayed due to factors outside of our control, such as weather, holidays, or carrier delays.
  • If there is an unexpected delay, we will notify you as soon as possible.

6. Lost or Damaged Packages

  • We are not responsible for packages once they have been marked as "delivered" by the carrier, but we will do our best to assist you in resolving any issues.

7. Address Accuracy

  • Please ensure that the shipping address entered at checkout is accurate and complete. We are not responsible for any delays or non-delivery caused by incorrect or incomplete addresses.

8. P.O. Box and APO/FPO Shipments

  • We ship to P.O. Boxes and APO/FPO addresses, but please note that delivery times may vary, and we recommend selecting a reliable shipping method.

9. Free Shipping

  • We offer free standard shipping on orders over $80.00. This offer applies to domestic orders only and will be automatically applied at checkout.

Need Help? If you have any questions or need further assistance regarding your shipment, feel free to reach out to our customer support team at [customer support email/phone].

Thank you for choosing Family P.r.i.n.t.s!